When a property manager or landlord is responsible for keeping a home livable, a heating or cooling failure is not an inconvenience to schedule around. It is a call that needs a real answer, a clear explanation of what is wrong, and a price before anything gets booked. We handle that kind of call for properties across Cibolo and Guadalupe County, from a single rental home to a small portfolio of units. The work covers the full range of residential and commercial heating and cooling, and the diagnosis explained on every call means the person responsible for the property understands what they are agreeing to before the visit is confirmed.
Builders and contractors finishing out new construction in the area also count on straightforward scheduling and a technician who arrives knowing the scope. Whether the job is a first-time system installation, a replacement on a property changing hands, or a repair that has to happen before a tenant moves in, we work through it the same way.
Call (830) 632-8965 to get a quote, and we will confirm the price and what the visit covers before anything is put on the calendar.
When a system stops heating or cooling entirely, the situation does not hold until a convenient opening appears. We take emergency no-heat and no-cool calls every day from 6:00 AM to 9:30 PM, including weekends. When you call, the first conversation covers what the system is doing, what equipment is involved, and what the visit will include. The price is confirmed before we schedule, so there are no decisions to make after the technician arrives.
For properties with tenants or businesses that have to stay open, we work around the schedule rather than requiring the space to be empty. A repair that can be staged in phases, or a replacement that can be completed in a defined window, gets planned that way on the call. The scope and the timing are part of what gets confirmed before anything is booked.
Short-notice work is something we take on regularly. If the system went down overnight or the problem surfaced this morning, call us and we will work out what the schedule allows.
A system that runs for hours without bringing the space to temperature is not simply working hard. It is telling you something is wrong. The cause might be a refrigerant charge that has dropped over time, a coil that has not been cleaned in several seasons, or an air handler that is not moving enough volume through the supply side. In some cases, the system was never sized correctly for the space it is conditioning. The diagnostic works through each of those possibilities rather than defaulting to a part replacement.
For additions, detached structures, or rooms that the existing ductwork never properly reached, a ductless mini-split handles heating and cooling independently without requiring a duct run. Installation involves placing the indoor head unit, running refrigerant lines to the outdoor unit, and setting up the controls. Because each head unit conditions its own zone, a mini-split also works well for spaces where the main system is doing the right job everywhere except one room.
Rooftop units on small commercial buildings take more punishment than residential equipment. They run longer hours, they are exposed to the elements, and they are often the last thing a building owner thinks about until they stop working. Service and repair on rooftop units covers the same diagnostic process as any other system: refrigerant, airflow, electrical connections, and the controls that tell the unit when to run. Replacement is an option when the unit has reached the point where repair costs are stacking up faster than the equipment is worth.
A full system replacement involves the outdoor condenser, the air handler, the coil, and the connections between them. Replacing the whole system at once avoids the efficiency and compatibility problems that come from mixing equipment of different ages and generations. The visit includes a load calculation discussion and a walkthrough of what installation day involves, so the property owner knows what to expect before work begins.
Duct leaks are one of the more common reasons a system runs well on paper but delivers poor results at the registers. When conditioned air escapes into an attic or a wall cavity before it reaches the living space, the system works harder than it should and the rooms farthest from the air handler feel it first. Duct sealing addresses that by finding where the losses are and closing them, which improves both comfort and the load the system is carrying.
Standing water near an air handler or furnace usually means the condensate drain is blocked or the drain pan has a problem. Left unaddressed, it causes water damage and can lead to mold growth around the unit. The fix depends on where the blockage is and whether the pan itself is intact. It is a straightforward repair when it is caught early, and a more involved one when it has been draining incorrectly for a season or more.
For retail spaces, offices, and any commercial property that cannot simply close for the day, a system failure creates a pressure the repair has to work around. We schedule commercial calls with the operating hours of the building in mind. If the work can be done in stages across a day or two without leaving the space without conditioning, we plan it that way. If the repair requires a window where the system is off, we confirm that window on the call before anything is scheduled.
Airflow balanced rather than left to chance matters more in a commercial space than in most residential ones, because an imbalanced system in a building with multiple zones creates comfort complaints that are hard to trace back to the real cause. When the diagnostic points to a zoning or airflow issue rather than a failed component, that gets explained before any work is quoted. Read the HVAC service list for what to expect step by step.
A full HVAC system replacement in Cibolo takes the home or building out of service for a defined period. How long depends on the equipment, the complexity of the installation, and whether any duct modifications are needed. The scope is confirmed on the call before the visit is scheduled, and the installation timeline is part of that conversation. A property that is occupied needs a different plan than one that is vacant, and we work that out before the day arrives.
Before a replacement begins, the system type, the equipment configuration, and how the installation will be handled in the specific space all need to be settled. That includes whether the existing ductwork is in a condition to support new equipment, whether the thermostat and controls are being replaced at the same time, and what the plan is for the period when the system is out. None of those decisions should be made on the day of installation. The call and the visit before it are where they belong.
Matching the tonnage of the old system is not the same as matching what the property requires. A house that has had insulation added, windows replaced, or square footage changed since the original equipment was installed may need a different system size to condition the space correctly. Oversizing a replacement leads to short cycling, where the system satisfies the thermostat quickly but never runs long enough to pull humidity out of the air. Undersizing means the system runs constantly without reaching the set point.
The age of the system changes the answer, and that gets said. When a replacement is being planned, the load calculation discussion is part of the visit, and the recommendation reflects what the property actually needs rather than what was easiest to match. That is the difference between a system that runs well for years and one that causes problems from the first season.
When you call, we go through what the system is doing, what equipment is involved, and what the visit will cover. The rate is confirmed before anything is scheduled. Pricing set out up front. Code-compliant work. Straight explanations.
What moves a quote is what the fault turns out to be, what has to be reached to fix it, and whether the better answer is a repair or a replacement. A refrigerant leak on an accessible line set is a different scope than one that requires pulling the coil. A thermostat swap is a different scope than a control board replacement. Those variables are worked through on the call and during the diagnostic, and nothing moves forward until the price is confirmed and agreed.
No pressure and no gimmicks, just straight HVAC answers.
Call (830) 632-8965 and ask what the visit covers before you commit to anything.
We serve Cibolo and the surrounding communities across Guadalupe County and the wider region. That coverage includes Schertz, Santa Clara, Marion, Universal City, and Zuehl. If your property is in one of those communities or in the surrounding area and you are not certain whether it falls within the service area, a quick call will confirm it.
Residential and commercial calls are handled the same way regardless of which community the property is in. The process is the same: scope the job on the phone, confirm the price, schedule the visit.
Yes. After a repair or a diagnostic visit, the technician explains what caused the problem and what, if anything, can reduce the likelihood of it recurring. That might be a filter change schedule, a setting adjustment, or a component to watch. The diagnosis explained on every call includes what led to the fault, not just what was done to fix it.
In most cases, yes. A full system replacement typically takes a day, and while the HVAC will be offline during that time, the work itself does not usually require the tenant to vacate. We can talk through the logistics when you call, including the best time of day to minimize disruption.
Call us as soon as the schedule changes and we will work out what is available. The earlier we know, the more flexibility there is to find a date that works.
The technician will check the filter during a maintenance visit and let you know its condition. Whether it is replaced during that visit depends on the filter type and how it is supplied. Ask when you book and we will confirm what the maintenance visit covers.
It does, because a system that was oversized or undersized from the start may have worked well enough without ever working correctly. Oversizing causes short cycling, which means the system satisfies the thermostat quickly but does not run long enough to manage humidity. Undersizing means the system runs constantly without reaching the set point. The load calculation discussion during the visit is how we determine what the property actually needs, not just what was there before.
Yes. We service equipment regardless of who installed it. The make, model, and age of the unit are useful to have on hand when you call so we can scope the visit accurately.
In most cases, yes. When the repair or replacement can be staged around the building's operating hours, we plan it that way and confirm the schedule before the visit. If there is a window where the system has to be off, that gets identified on the call so the business can plan around it. The scope and the timing are part of what is confirmed before anything is booked.
Rental properties in a city this size tend to run equipment hard across long cooling seasons, and the most common calls involve systems that are running but not keeping up, refrigerant issues that have developed gradually, and ductwork that was never properly sealed on the original installation. Condensate drain blockages also come up regularly in properties where seasonal maintenance has been deferred. The diagnostic on the call helps narrow it down before a visit is scheduled.
A system that has been struggling for a season or two is not going to sort itself out. The longer a fault runs, the more it asks of the components around it, and the more expensive the eventual repair becomes.
Call (830) 632-8965 and we will work through what the system is doing, what the visit involves, and what it costs before anything is scheduled.
We are available every day from 6:00 AM to 9:30 PM. Call New Braunfels HVAC Company and get the temperature where it belongs.
HVAC service nearby: Schertz, Universal City, Selma. See the whole of our complete coverage area.
From a quick AC repair to a full system replacement, we handle the heating and cooling work that keeps Cibolo homes and commercial buildings running through long Texas summers and the cold fronts that follow. The services below cover the full range of what we do, along with what each visit includes, who it fits best, and a practical note on timing or value. Call us with any questions and we will walk through the options before anything is scheduled.
| HVAC Service | What It Covers | When You Need It | What to Keep in Mind |
|---|---|---|---|
| Full System Installation & ReplacementMost Popular | Load calculation and proper sizingMatched condenser, air handler, and coilRefrigerant line and electrical connectionsSystem testing and airflow verification | Homeowners whose system is aging, requiring repeated repairs, or no longer keeping up with the cooling load | Replacing components from the same equipment generation keeps efficiency ratings accurate and avoids compatibility problems that come from mixing old and new hardware. |
| Ductwork Repair & Sealing | Static pressure and airflow testingDuct leak identificationSealing and connection repairRegister and grille assessment | Homes with uneven temperatures, high energy bills, or rooms that never reach the set temperature | Duct leaks in attic spaces are common in older Guadalupe County housing stock. Conditioned air lost to an unconditioned attic adds directly to cooling costs through the summer. |
| Heat pump Installation | System sizing for the spaceOutdoor unit placement and clearanceRefrigerant line and air handler connectionDual-mode test in heating and cooling | Homeowners replacing a furnace-and-AC setup or adding heating and cooling to a space without existing ductwork | South-central Texas mild winters make heat pumps a practical fit. A single outdoor unit handles both heating and cooling, which removes the need for a separate furnace in many applications. |
Call us at (830) 632-8965 and we will go through the details, confirm the price, and get the right service scheduled for your home or building.
(830) 632-8965